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FAQs

  • I don’t know my log-in information. What should I do?

    If you have forgotten your log-in information, use the "Forgot Log-in Information" link directly below the "Password" box.

    If you are still having problems, use the "Contact Us" link on the left hand side, and we would be glad to assist you.

    Please include your FMNO in your message in order to receive a quicker resolution to your problem. If you do not remember your FMNO, please include the following information:

    • Hiring office
    • Hiring Date (month/year)
    • Date of Birth

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  • The website is very slow. What should I do?

    The Alumni Center works best with browser caching enabled. If you find the site is slow as you click around, please make sure that the "caching" option is turned on in your browser. Follow the steps below to turn on your caching feature in Internet Explorer.

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    Enabling Browser Caching

    1. On the Internet Explorer "Tools" menu, click "Internet Options". The Internet Options box should open to the "General" tab.

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    2. On the "General" tab, in the Temporary Internet Files section, click the "Settings" button. This will open the Settings box.

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    3. In the "Settings box", check the "Every time you start Internet Explorer" option.

     

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    4. Click "OK", and then click "OK" again.

    How and Why to Clear Your Cache   article on the Microsoft.com Web site.

    If you are still having problems, use the "Contact Us" link on the left hand side of the window, and we will be glad to assist you.

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  • I heard about a recent McKinsey report. How can I get a copy of it?

    Most of the public available reports are stored in the “Firm Knowledge” section of this website. If you need help, please use the “contact us” functionality of this website. You can find it e.g. at the bottom of each page. When reaching out, please help us to understand which report you are referring to and we will get back to you.

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  • I have a question about my PSRP. How can I reach Aon?

    If you have any questions regarding your PSRP you can reach Aon at mckinsey@aon.com or +1 650 352-4497.

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  • Is there a phone number I can call?

    If you have any additional questions you may reach the Alumni Relations team at +1 216 274-4460. Please leave a message and someone on the team will return your call.

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